chat
chat

Leave Us A Message

Great communication

Reviewed Sep 19, 2024

Great communication, price and service

Donald H
NJ, USA

Reply Sep 23, 2024
Hi We had fun making your product, always around if you need any after sales service. Best Vijay B
  Was this review helpful?    

Please read this lengthy but heartfelt testimonial, it is worth it.

Reviewed Aug 20, 2024

My wife and I have been through a very tough 18 months and I wanted to remind her how loved she is. She had recently seen and fallen in love with emerald jewelry we had seen while on overseas vacation. I bought her gorgeous emerald and diamond earrings on the spot but she also had her heart set on a stunning and pricey diamond and emerald tennis bracelet. That desire didn't go away in the ensuing months so I set out to find a similar bracelet that matched what she fell in love with. Despite an extensive search in stores and online, it was impossible to find the perfect match... until I found TriJewels!! They have a fabulous website and a huge range of jewelry, and to my delight, several white gold settings and carats of all natural stone bracelets over a wide carat and price range... indeed something for everyone. I found the exact bracelet at a larger carat spec than I thought I could afford in a more sparkly 3 prong setting. To my dismay, after receiving it I was unhappy with the large although natural inclusions in 2 of the emeralds and told Vijay the owner as much, expecting him to insist that's what you get when you buy natural stones. While he said that, he also insisted I send it back (all postage paid) and he would replace those with other emeralds. It took just a week for him to repair and send back the bracelet. The replaced emeralds are perhaps even clearer and brighter than the rest, a testament to a man who truly stands behind his honor that is rare these days with online businesses. I cannot speak highly enough of Vijay's ethics, customer service and friendliness. I will certainly be reaching out to him again in my quest for "happy wife, happy life"!! Thank you very much Vijay, someday we shall meet.

Philip R
FL, US

  Was this review helpful?    

Happy customer

Reviewed Feb 18, 2024

Excellent communication and got exactly what I wanted. Beautiful tanzanite bracelet.

Kim J
NO, CT

Reply Feb 27, 2024
Hi, I'm delighted to hear that you're pleased with your tanzanite bracelet Enjoy wearing it, and if you ever need anything else, don't hesitate to reach out. Best Vijay B.
  Was this review helpful?    

Issue resolved by owner

Reviewed Sep 30, 2023

Issue resolved by owner.
Extremely happy with the 2.4mm diamond bracelet. Love it!

Customer
NY, USA

Reply Feb 27, 2024
Hi We're thrilled to hear that you're extremely happy with your 2.4mm diamond bracelet! Your satisfaction is our top priority, and we're delighted that the issue has been resolved to your satisfaction. Best Vijay B
  Was this review helpful?    

Quality and great customer service

Reviewed Feb 23, 2023

I was happy with my order. My fiance loved the bracelet. It was 3.2 carat lab diamond (Leslie).
Vijay helped me to get it as 6.5 inches length and he was very responsive and communicative.
Thank you Trijewels for the quality, trustworthiness, and great customer service.

A.B
CO, USA

Reply Feb 23, 2023
Hi Thank you so much for the business , we do offer a wide range of bracelets in many diff types of stones lately lab grown as become very popular always here for you Thanks Best Vijay B
  Was this review helpful?    

Quality

Reviewed Jan 26, 2023

I recently ordered a diamond tennis bracelet channel setting 3ct from TriJewels and was extremely pleased with the quality of the bracelet and service/delivery provided. I found that the style wasn’t exactly what I wanted so I discussed with Vijay who worked with me to exchange it for something a little different with an upgrade to the diamonds and it is exactly what I wanted; it’s beautiful! I can’t say enough positive things about Vijay and this company when it comes to quality of their merchandise, communication and customer service. Thank you TriJewels!

Rebbeca
Va,USA

Reply Feb 24, 2023
Hi thank you so much for giving us the opportunity serve you , glad it worked out and you liked the final product, we are always here for our customers eventually becoming our friends ..thanks Best Vijay B
  Was this review helpful?    

My second purchase

Reviewed Jan 20, 2022

This is my second purchase. Vijay is really helpful and willing to work with my requests like different stone combinations. I also appreciate being able to see the gems in pictures/video that he takes specifically for me.

Update 2/1/2022: I received the bracelet today. Especially with the milgrain detail, it is very, very pretty. Thanks again. (Nancie Eternity Tennis Bracelet)

E.A
MD, USA

 
Reply Feb 18, 2022
Hi ..thank you again for the business .. Best Vijay
  Was this review helpful?    

I have purchased multiple bracelets

Reviewed Jan 11, 2022

I have purchased multiple bracelets, rings and pendants over the last couple of years from Vijay. The quality of the jewelry is terrific and everything is stunning. I wear the jewelry everyday! Thank you Vijay and your staff for your excellent customer service and I look forward to my next purchase.

Susanne M
MD, USA

Reply Feb 18, 2022
Hi we had fun ..thank you for giving us a chance. Best Vijay
  Was this review helpful?    

Perfect bracelet and amazing customer service!

Reviewed Jun 27, 2021

I purchased a diamond tennis bracelet from TriJewels online. I had many questions to help decide which one since I could not see them in person, and the staff were incredibly helpful. They answered all my questions and even took videos of different bracelets side by side on a woman’s wrist and sent them to me so I could compare the different stone sizes. They also coordinated the shipping with me to ensure I would be home. And the bracelet is magnificent. Great product and a great service!

Kevin
IL, USA

Reply Jul 05, 2021
Hi Kevin ...we had fun replying to all questions only makes better thank you for giving us a chance. Best Vijay
  Was this review helpful?    

Trijewels and Vijay made the most…

Reviewed Apr 23, 2021

Trijewels and Vijay made the most special custom white/blue/yellow diamond bracelet for me. It is just stunning! Thank you, ViJay

Susanne M
MD, USA

Reply May 14, 2021
Hi Susanne thank you for buying from us from so many years...ever order you give us makes us more humble. if there is any issue reach out to us we are here for you. Best Vijay
  Was this review helpful?    

For independent Trijewels reviews you can visit third party review sites such as Trustpilot.

.